Game support
Support for Flock Royale by Emre Can Akcan, on Apple devices and Android.
Email emrekcn@gmail.com with your device, game version, and a description of the problem. Never send your password, sign-in token or payment-card details.
Coins and purchases
Coins are for Royale cosmetics and do not improve your ability to win. Single player does not award coins and has no shop. Sign in to save your progress so bought coins can be recovered on a new device. Prices and payment confirmation come from your device’s store.
If a payment is pending, return to the same saved account and use Shop → Get Coins → Check Pending Purchases. Do not buy the pack again to resolve a delay. Include the store order reference when contacting support.
Apple and Google manage payment receipts and refund requests. Refunded coin grants are reversed; spending the coins before a refund can leave a negative balance.
Saved progress
Guest progress may be lost after uninstalling the game or clearing its data. A linked Apple or Google account lets you recover its saved Royale profile when account sign-in is available. Guest balances are not merged into a different saved profile.
Delete your account
Start an account deletion request here, or use Save Progress → Delete Account in the game.